Skip to main content
Trilo is available on all major platforms. While you can always use Trilo in your web browser, our native apps provide a faster, more integrated experience.

​
Desktop Apps

Our desktop apps offer native performance, system notifications, and seamless integration with your operating system.

macOS

Requirements: macOS 11 (Big Sur) or laterDownload for MacAlso available on the Mac App Store.

Windows

Requirements: Windows 10 or laterDownload for Windows

​
Desktop App Features

The desktop app includes everything in the web version, plus:
  • Native notifications: Get system notifications for messages, task assignments, and calendar events
  • Quick access: Launch Trilo from your dock or taskbar
  • Keyboard shortcuts: Full keyboard navigation optimized for your OS
  • Offline indicator: Clear indication when you’re offline
  • Deep linking: Open Trilo links directly in the app

​
Installing the Desktop App

  • macOS
  • Windows
1

Download the app

Click the download link above or visit trilo.app/download.
2

Open the DMG file

Double-click the downloaded .dmg file to open it.
3

Drag to Applications

Drag the Trilo icon to your Applications folder.
4

Launch Trilo

Open Trilo from your Applications folder or Spotlight search.
5

Sign in

Enter your credentials or sign in with Google to access your workspace.
On first launch, macOS may ask you to confirm opening an app from the internet. Click Open to proceed.

​
Mobile Apps

Take Trilo with you on your phone or tablet. Our mobile apps are optimized for on-the-go productivity.

iOS

Requirements: iOS 15 or laterDownload on the App StoreWorks on iPhone and iPad.

Android

Requirements: Android 10 or laterGet it on Google Play

​
Mobile App Features

The mobile apps let you stay connected wherever you are:
  • Chat and messaging: Send and receive messages in real-time
  • View and edit resources: Access your knowledge base on the go
  • Task management: Check off tasks and update statuses
  • Calendar access: View your schedule and upcoming events
  • Push notifications: Stay informed about important updates
  • AI conversations: Chat with AI coworkers from anywhere

​
Mobile-Optimized Experience

Our mobile apps aren’t just smaller versions of the desktop app—they’re designed specifically for mobile use:
  • Touch-optimized interface: Easy navigation with swipe gestures
  • Quick actions: Common actions are always within reach
  • Offline support: Draft messages even without internet connection
  • Dark mode: Automatic switching based on your device settings

​
Web App

No installation required—access Trilo directly in your browser.

Open Web App

Works best in Chrome, Firefox, Safari, and Edge.

​
Supported Browsers

  • Google Chrome (recommended): Version 90 or later
  • Mozilla Firefox: Version 90 or later
  • Safari: Version 14 or later
  • Microsoft Edge: Version 90 or later
Internet Explorer is not supported. For the best experience, please use a modern browser.

​
Staying in Sync

Your data automatically syncs across all your devices:
  • Changes made on any device appear everywhere instantly
  • Messages, tasks, and documents are always up to date
  • No manual syncing required
If you’re having sync issues, try signing out and back in, or check your internet connection.

​
Auto-Updates

Our desktop and mobile apps update automatically to ensure you always have the latest features and security improvements.
  • Desktop: Updates are downloaded in the background and applied when you restart the app
  • Mobile: Enable automatic updates in your device’s app store settings

​
Troubleshooting

Try these steps:
  1. Restart your computer
  2. Re-download the latest version from our website
  3. Check that your OS meets the minimum requirements
  4. On Mac, try right-clicking and selecting “Open” if you see a security warning
Make sure notifications are enabled:
  • Desktop: Check your system notification settings
  • Mobile: Go to Settings > Apps > Trilo > Notifications
  • In-app: Check Settings > Notifications in Trilo
Try these solutions:
  1. Close and reopen the app
  2. Check your internet connection
  3. Update to the latest version
  4. Clear the app cache in your device settings

​
Need Help?

Having trouble with installation? Contact us: