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Documentation Index

Fetch the complete documentation index at: https://docs.trilo.chat/llms.txt

Use this file to discover all available pages before exploring further.

Threads help you organize conversations by grouping related messages together. Instead of cluttering the main channel, detailed discussions can happen in their own thread.

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What Are Threads?

A thread is a focused conversation attached to a specific message. When a topic needs deeper discussion, moving to a thread keeps the main channel clean while preserving the conversation in context.

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Thread Benefits

  • Organization: Related messages stay together
  • Focus: Discuss one topic without distracting others
  • Context: Thread stays connected to the original message
  • Notifications: Control who gets notified

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Creating a Thread

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Starting a Thread

1

Find the message

Locate the message you want to discuss further.
2

Click Reply in thread

Hover over the message and click the thread/reply icon.
3

Write your reply

Type your message in the thread view.
4

Send

Press Enter to add your reply to the thread.

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When to Use Threads

Use threads for:
  • Detailed follow-up discussions
  • Questions that need back-and-forth
  • Side conversations that branch from main topic
  • Technical discussions with lots of detail
  • Feedback and review conversations

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Viewing Threads

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Thread Indicator

Messages with threads show:
  • Reply count (“3 replies”)
  • Participant avatars
  • “View thread” link

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Opening a Thread

Click on:
  • The “X replies” link
  • The thread icon
  • Any part of the thread indicator
The thread opens in a side panel.

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Thread Panel

The thread view shows:
  • Original message at the top
  • All replies below
  • Message input at the bottom
  • Option to close and return

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Participating in Threads

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Adding Replies

  1. Open the thread
  2. Type your message
  3. Press Enter to send
Your reply is added to the thread conversation.

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Using All Features

Thread messages support:
  • Rich text formatting
  • File attachments
  • Reactions
  • Mentions
  • Code blocks
Everything you can do in the main channel works in threads.

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Following Threads

When you participate in a thread, you automatically follow it and receive notifications for new replies.

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Thread Notifications

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Who Gets Notified

By default:
  • Thread participants receive notifications
  • The original message author is notified
  • Mentioned users are notified

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Notification Behavior

Thread notifications are separate from channel notifications:
  • You might mute a channel but still get thread notifications
  • Unfollow specific threads you’re no longer interested in

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Managing Thread Notifications

To unfollow a thread:
  1. Open the thread
  2. Click the settings icon
  3. Select “Unfollow thread”

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Threads vs. Main Channel

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When to Reply in Channel

  • Brief acknowledgments (“Thanks!”)
  • Messages relevant to everyone
  • New topics unrelated to existing messages
  • Quick reactions

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When to Start a Thread

  • Detailed responses to a specific message
  • Questions that might generate discussion
  • Technical deep-dives
  • Feedback on specific items
  • Anything that needs back-and-forth

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Thread Best Practices

Each thread should be about one topic. If the conversation shifts, consider starting a new thread or moving to the main channel.
If you’re responding to something specific, use a thread. Don’t clutter the channel with follow-up messages.
After a long thread discussion, post a summary in the main channel so everyone knows the outcome.
Before starting a new discussion, check if there’s an existing thread on the topic.
Mention someone in a thread if they specifically need to see it. Not everyone in the channel needs every thread notification.

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Thread Examples

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Question and Answer

Main channel: 
Sarah: Has anyone used the new API for authentication?
Thread: 
Mike: Yes, I integrated it last week. What do you need to know?
Sarah: How do you handle token refresh?
Mike: You need to catch the 401 error and call /refresh endpoint...
[continued discussion]

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Code Review

Main channel: 
Alex: Here's the PR for the login feature #142
Thread: 
Jordan: Line 45 has a potential memory leak
Alex: Good catch! I'll fix that
Jordan: Also consider using async/await on line 78
Alex: Updated. Can you take another look?
Jordan: Looks good now! Approved.

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Decision Making

Main channel: 
Project Lead: We need to decide on the database - PostgreSQL or MySQL?
Thread: 
Dev 1: PostgreSQL has better JSON support
Dev 2: But MySQL might be easier to manage
Dev 1: True, but we have complex queries...
[vote and decision]
Project Lead: Decision: PostgreSQL. Updating the main channel.

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Finding Threads

Threads are included in search results:
  • Search terms find thread content
  • Results show thread context
  • Click to jump to the thread

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Browsing

Look for thread indicators:
  • “X replies” under messages
  • Participant avatars showing activity
  • Bold indicators for unread threads

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Thread Permissions

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Creating Threads

Anyone who can post in a channel can start threads.

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Replying to Threads

If you can see the original message, you can reply in its thread.

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Deleting in Threads

  • Delete your own thread messages
  • Admins can delete any thread message
  • Deleting the original message may affect the thread

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Troubleshooting

  • Search for keywords from the thread
  • Look for the original message it was attached to
  • Check if the original message was deleted
  • Make sure you’re following the thread
  • Check notification settings
  • Verify you haven’t muted the thread or channel
  • Try clicking the reply count directly
  • Refresh the page
  • Check for browser extensions that might interfere

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Next Steps

Voice & Video Calls

Take conversations to real-time calls.

Project Channels

Learn more about channel communication.