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Booking pages allow external people to schedule meetings with you without the back-and-forth of finding a time. Share your booking link and let others pick a time that works for both of you.

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How Booking Works

  1. You set up your booking page with available times
  2. You share the booking link with others
  3. They choose a time from your available slots
  4. Both calendars update with the meeting

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Setting Up Your Booking Page

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Quick access from calendar

The fastest way to manage your booking page is from the calendar header:
  1. Open your Calendar
  2. Look for your booking URL in the header area
  3. Click to copy, enable/disable, or open settings

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Full settings

For complete configuration:
1

Open booking settings

Click the booking URL in your calendar header, then Edit settings. Or go to Settings > Booking.
2

Enable booking page

Toggle on your public booking page.
3

Configure settings

Set up your availability and preferences.

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Basic Settings

Configure your booking page essentials:
SettingDescription
Display nameThe name shown on your booking page
BioBrief description about you or your role
Booking linkYour unique URL (customizable)
TimezoneYour default timezone for availability

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Availability Settings

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Working Hours

Set when you’re available for bookings:
1

Define work days

Select which days of the week you accept bookings.
2

Set daily hours

For each day, set start and end times.
3

Add breaks

Optionally exclude lunch or other regular breaks.
Example configuration:
  • Monday-Friday: 9:00 AM - 5:00 PM
  • Lunch break: 12:00 PM - 1:00 PM
  • Weekends: Unavailable

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Buffer Time

Add padding around meetings:
Buffer TypePurpose
BeforeTime before meetings (preparation)
AfterTime after meetings (notes, decompression)
Example:
  • 15 minutes before each meeting
  • 10 minutes after each meeting
This prevents back-to-back scheduling.

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Minimum Notice

Set how far in advance bookings must be made:
  • 1 hour: Same-day bookings allowed
  • 24 hours: Next-day minimum
  • 48 hours: Two-day advance notice
  • 1 week: Week-ahead planning

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Maximum Advance

Limit how far ahead people can book:
  • 1 week: Only near-term availability
  • 2 weeks: Short-term scheduling
  • 1 month: Standard advance booking
  • 3 months: Long-term availability

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Meeting Types

Create different booking options:

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Default Meeting

Your standard meeting type:
  • Default duration (e.g., 30 minutes)
  • General purpose

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Custom Meeting Types

Create specialized options: Examples:
  • Quick Chat - 15 minutes
  • Standard Meeting - 30 minutes
  • Deep Dive - 60 minutes
  • Consultation - 45 minutes

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Meeting Type Settings

For each type, configure:
SettingDescription
NameWhat the meeting is called
DurationHow long the meeting lasts
DescriptionWhat the meeting is for
LocationDefault location or meeting link

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Your Booking URL

Your booking page has a unique URL: 
trilo.chat/book/your-username
Or with a custom slug: 
trilo.chat/book/your-company

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Where to Share

  • Email signature
  • Website “Schedule a meeting” link
  • Social media profiles
  • Email responses when scheduling
Share specific meeting types directly: 
trilo.chat/book/your-username/quick-chat
trilo.chat/book/your-username/consultation

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When Someone Books

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Booking Flow

What the other person experiences:
  1. Opens your booking link
  2. Sees your available times
  3. Selects a time slot
  4. Enters their details (name, email)
  5. Confirms the booking

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Confirmation

After booking:
  • They receive: Confirmation email with meeting details and video link
  • You receive: Notification of new booking
  • Calendar: Event added to both calendars
  • Video meeting: A meeting link is automatically created
The confirmation email includes:
  • Meeting time in the guest’s timezone
  • A link to join the video call
  • A cancellation link (more on this below)

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Calendar Sync

Booked meetings:
  • Appear on your Trilo calendar
  • Sync to connected calendars (Google, Outlook)
  • Block the time from future bookings

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Video meetings

Every booking automatically gets a video meeting link. Guests can join directly from their confirmation email or calendar invite—no extra setup needed.

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Managing Bookings

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Booking dashboard

See all your bookings in one place:
  1. Open Booking Settings
  2. Click the Bookings tab
  3. View upcoming and past bookings with status
Each booking shows:
  • Guest name and contact info
  • Scheduled time
  • Status (confirmed, cancelled, completed, no-show)

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Viewing in calendar

Booked meetings also appear on your calendar like any other event. Click to see details or join the video call.

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Rescheduling

If you need to reschedule:
  1. Open the booking
  2. Click Reschedule
  3. Select a new time
  4. The booker is notified of the change

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Canceling

You cancel:
  1. Open the booking
  2. Click Cancel
  3. Optionally add a reason
  4. The guest receives cancellation notice
Guest cancels: Guests can cancel using the link in their confirmation email. They’ll see a page confirming the cancellation, and you’ll be notified.
Cancellations notify both parties by email. Neither side is left wondering what happened.

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Booking Page Customization

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Appearance

Customize how your booking page looks:
  • Profile photo: Your image or company logo
  • Colors: Match your brand
  • Welcome message: Custom greeting text

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Questions

Collect information from bookers:
  • Name: Always required
  • Email: Always required
  • Custom questions: Add your own
Example custom questions:
  • “What would you like to discuss?”
  • “Company name”
  • “Phone number (optional)“

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Blocking Time

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Manual Blocks

Block time when you’re unavailable:
  1. Create an event on your calendar
  2. Mark it as “Busy” or “Out of office”
  3. That time won’t appear as available for booking

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Calendar Integration

Connected calendars affect availability:
  • Events from Google/Outlook block booking slots
  • This prevents double-booking
  • Keep connected calendars up to date

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Limits and Controls

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Daily Limits

Control how many meetings can be booked:
  • Max bookings per day: Limit daily meetings (e.g., 5)
  • Prevents overwhelm on busy days

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Date-Specific Rules

Customize specific dates:
  • Block holidays
  • Add extra availability for specific days
  • Override regular hours temporarily

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Best Practices

Don’t make every hour available. Leave time for focused work, breaks, and unexpected needs.
Back-to-back meetings are exhausting. Add buffers to maintain energy and handle overruns.
Connect external calendars to ensure availability is accurate and you don’t get double-booked.
Different purposes need different durations. Offer options so bookers choose appropriately.
A personalized booking page feels professional. Add your photo and a friendly bio.

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Troubleshooting

  • Check your working hours are set correctly
  • Verify your calendar isn’t fully blocked
  • Check minimum notice period
  • Ensure booking page is enabled
  • Connect your external calendars
  • Ensure sync is working
  • Check buffer times
  • Review calendar for conflicts
  • Verify their email was entered correctly
  • Check spam/junk folders
  • Try resending the confirmation

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Next Steps

Calendar Integrations

Connect external calendars for availability sync.

Events

Learn more about managing calendar events.