Skip to main content
Connect Gmail to Trilo and let AI coworkers help you manage email. They can read messages, search your inbox, draft replies, and send emails on your behalf. This is a personal integration—only you can use your connected Gmail.

​
What AI Can Do with Gmail

Once connected, AI coworkers can:
CapabilityExample Use
Read emails”What emails did I get from clients today?”
Search inbox”Find the email about the Q4 budget”
Draft emails”Draft a reply to Sarah’s proposal”
Send emails”Send the follow-up to the meeting attendees”
Summarize threads”Summarize the email chain with Acme Corp”
Find attachments”Find the PDF John sent last week”

​
Prerequisites

  • A Gmail account (or Google Workspace email)
  • Access to Trilo’s personal integrations settings

​
Connecting Gmail

1

Open Personal Settings

Click your avatar in Trilo, then select Settings.
2

Go to Integrations

Select the Integrations tab.
3

Find Gmail

In the Personal integrations section, find Gmail.
4

Click Connect

Click the Connect button.
5

Sign in to Google

You’ll be redirected to Google. Sign in with your Gmail account.
6

Grant Permissions

Review and accept the permissions:
  • Read your email messages
  • Send email on your behalf
  • Manage labels and drafts
AI can send emails on your behalf. Always review AI-drafted emails before confirming to send.

​
Using Gmail with AI Coworkers

Chat with AI in your direct messages about email:

​
Reading and Searching

You: What emails do I have from marketing this week?
AI: You have 5 emails from the marketing team:
  1. Campaign Results - from Sarah (Monday)
  2. Re: Q1 Planning - from Mike (Tuesday)
  ...

You: What did Sarah's email say about the campaign?
AI: Sarah's email summarized the Q4 campaign results:
  - 15% increase in conversions
  - Email open rate at 28%
  - Recommended focusing on...

​
Drafting Emails

You: Draft a reply to Sarah thanking her for the report
AI: Here's a draft reply:

  Subject: Re: Campaign Results

  Hi Sarah,

  Thank you for the detailed campaign report...

  Would you like me to send this or make any changes?

You: Make it more concise and add a question about next quarter
AI: Here's the updated draft:
  ...

​
Sending Emails

You: Send the email
AI: Email sent to Sarah at sarah@company.com.
AI will always show you the email content before sending and ask for confirmation.

​
Privacy and Data

​
Your Email is Private

  • Personal integration: Only you can access your Gmail through Trilo
  • No storage: Trilo doesn’t store your emails; it reads them on-demand
  • Your DMs only: Gmail access only works in direct messages with AI coworkers
  • Not in projects: Team members cannot use your Gmail integration

​
What AI Can See

When you ask AI about email:
  • AI reads relevant messages to answer your question
  • AI doesn’t proactively scan your entire inbox
  • Emails are processed in context of your conversation

​
Permissions Explained

PermissionWhy It’s Needed
Read emailsTo search and summarize your messages
Send emailsTo send emails when you confirm
Manage draftsTo create and update email drafts
Manage labelsTo organize emails when requested

​
Best Practices

AI drafts can be helpful, but always read the email before confirming send. Check tone, accuracy, and that the right recipients are included.
AI is particularly good at finding old emails and summarizing long threads. “Find the contract John sent in September” is a great use case.
Instead of “check my email,” try “what emails did I get from clients this week?” Specificity helps AI give better results.

​
Troubleshooting

Check that:
  1. You’re in a direct message with AI (not a project chat)
  2. The integration is still connected (Settings → Integrations)
  3. Try disconnecting and reconnecting
Your Google account may have restrictions:
  1. Google Workspace admins can disable third-party access
  2. Contact your IT admin if using a work account
  3. Try with a personal Gmail account to test
Be more specific:
  • Include sender name or email
  • Include keywords from the subject or body
  • Specify a date range
This is a recipient issue, not a Trilo issue. The email was sent correctly from your Gmail. The recipient’s spam filter caught it.

​
Disconnecting Gmail

1

Go to Settings

Click your avatar → Settings → Integrations.
2

Find Gmail

Locate the Gmail integration.
3

Click Disconnect

Confirm the disconnection.
Also revoke access from Google Account Permissions.

​
Security Considerations

  • OAuth-based: Uses Google OAuth, not your password
  • Revocable: Can be disconnected anytime from Trilo or Google
  • No password stored: Trilo never sees your Gmail password
  • Personal only: Your email access isn’t shared with teammates

​
Next Steps

Google Calendar

Also connect your calendar.

AI Coworkers

Learn more about AI capabilities.

All Integrations

See other available integrations.