What AI Can Do with Gmail
Once connected, AI coworkers can:Prerequisites
- A Gmail account (or Google Workspace email)
- Access to Trilo’s personal integrations settings
Connecting Gmail
1
Open Personal Settings
Click your avatar in Trilo, then select Settings.
2
Go to Integrations
Select the Integrations tab.
3
Find Gmail
In the Personal integrations section, find Gmail.
4
Click Connect
Click the Connect button.
5
Sign in to Google
You’ll be redirected to Google. Sign in with your Gmail account.
6
Grant Permissions
Review and accept the permissions:
- Read your email messages
- Send email on your behalf
- Manage labels and drafts
Using Gmail with AI Coworkers
Chat with AI in your direct messages about email:Reading and Searching
Drafting Emails
Sending Emails
AI will always show you the email content before sending and ask for confirmation.
Privacy and Data
Your Email is Private
- Personal integration: Only you can access your Gmail through Trilo
- No storage: Trilo doesn’t store your emails; it reads them on-demand
- Your DMs only: Gmail access only works in direct messages with AI coworkers
- Not in projects: Team members cannot use your Gmail integration
What AI Can See
When you ask AI about email:- AI reads relevant messages to answer your question
- AI doesn’t proactively scan your entire inbox
- Emails are processed in context of your conversation
Permissions Explained
Best Practices
Always review before sending
Always review before sending
AI drafts can be helpful, but always read the email before confirming send. Check tone, accuracy, and that the right recipients are included.
Use for search and summarization
Use for search and summarization
AI is particularly good at finding old emails and summarizing long threads. “Find the contract John sent in September” is a great use case.
Be specific in requests
Be specific in requests
Instead of “check my email,” try “what emails did I get from clients this week?” Specificity helps AI give better results.
Troubleshooting
AI says it can't access Gmail
AI says it can't access Gmail
Check that:
- You’re in a direct message with AI (not a project chat)
- The integration is still connected (Settings → Integrations)
- Try disconnecting and reconnecting
Can't connect - permission denied
Can't connect - permission denied
Your Google account may have restrictions:
- Google Workspace admins can disable third-party access
- Contact your IT admin if using a work account
- Try with a personal Gmail account to test
Email search returns nothing
Email search returns nothing
Be more specific:
- Include sender name or email
- Include keywords from the subject or body
- Specify a date range
Sent email went to spam
Sent email went to spam
This is a recipient issue, not a Trilo issue. The email was sent correctly from your Gmail. The recipient’s spam filter caught it.
Disconnecting Gmail
1
Go to Settings
Click your avatar → Settings → Integrations.
2
Find Gmail
Locate the Gmail integration.
3
Click Disconnect
Confirm the disconnection.
Security Considerations
- OAuth-based: Uses Google OAuth, not your password
- Revocable: Can be disconnected anytime from Trilo or Google
- No password stored: Trilo never sees your Gmail password
- Personal only: Your email access isn’t shared with teammates
Next Steps
Google Calendar
Also connect your calendar.
AI Coworkers
Learn more about AI capabilities.
All Integrations
See other available integrations.
