Real-Time Features
Instant Updates
Everything syncs in real-time:- Messages appear instantly
- Task changes reflect immediately
- Document edits show as you type
- Calendar updates sync across views
Presence Indicators
Know who’s active in your workspace:| Indicator | Meaning |
|---|---|
| Green dot | User is online and active |
| Yellow dot | User is online but idle |
| No dot | User is offline |
- Member lists
- Chat conversations
- Document editing
Collaborative Editing
Working on Documents Together
Multiple people can edit the same page simultaneously: What you see:- Other users’ cursors with their names
- Changes appearing in real-time
- Who’s currently viewing the document
- Open a page that others are viewing
- See their cursors and selections
- Type and watch your changes appear for everyone
- Their changes appear on your screen instantly
Conflict-Free Editing
Trilo uses advanced technology to prevent conflicts:- Two people can type in different places simultaneously
- Overlapping edits are merged intelligently
- No “save conflicts” or locked documents
- Changes sync automatically
Best Practices for Co-Editing
Communicate while editing
Communicate while editing
Use chat alongside document editing to coordinate who’s working on what section.
Work in different areas
Work in different areas
When co-editing, try to work in different sections of the document to avoid stepping on each other.
Use comments for feedback
Use comments for feedback
Instead of editing someone else’s work directly, add comments for discussion.
Real-Time Chat
Instant Messaging
Chat messages appear immediately:- Send a message, it appears for everyone
- No delay or polling
- Typing indicators show when someone is responding
Typing Indicators
Know when someone is responding:Message Delivery
Messages are delivered instantly to:- Active users (appear immediately)
- Offline users (appear when they return)
- Mobile users (via push notifications if enabled)
Task Collaboration
Live Task Updates
When someone updates a task:- Status changes appear immediately
- Assignment changes show in real-time
- Comments appear without refresh
Seeing Who’s Working
On task boards:- See who’s viewing the same board
- Watch tasks move between columns
- Observe real-time progress
Calendar Collaboration
Shared Calendar Updates
- New events appear for all participants
- Changes sync across devices
- Booking availability updates in real-time
Avoiding Conflicts
The calendar shows:- When teammates have events
- Conflicting times
- Available slots for scheduling
Notifications
Real-Time Notifications
Get notified immediately about:| Event | Notification |
|---|---|
| New message | In-app alert, sound |
| @mention | Highlighted notification |
| Task assigned | Alert with task details |
| Calendar invite | Event notification |
Notification Delivery
Notifications arrive via:- In-app: Badge counts and alerts
- Desktop: System notifications
- Mobile: Push notifications
- Email: For missed notifications (configurable)
Working Across Time Zones
Time Zone Support
Trilo handles time zones automatically:- Events show in your local time
- Teammates see times in their local time
- All times convert correctly across zones
Availability Awareness
See teammate availability:- Check their local time
- See their online status
- Respect working hours
Async-Friendly Features
For teams across time zones:- Messages wait for recipients
- Task updates are logged with timestamps
- Activity history shows what happened while you were away
Offline Behavior
When You’re Offline
Trilo handles offline gracefully:- View cached content
- Draft messages (sent when reconnected)
- See an offline indicator
Reconnecting
When connection returns:- Drafts are sent
- New content syncs
- You’re back to real-time
Performance
Optimized for Speed
Real-time features are optimized to be:- Fast even with many users
- Efficient with bandwidth
- Responsive on all devices
Large Teams
Trilo scales for large teams:- Hundreds of concurrent users
- Multiple simultaneous editors
- High-volume chat
Collaboration Tips
General Tips
Use presence to coordinate
Use presence to coordinate
Check who’s online before starting collaborative work. Coordinate timing for better collaboration.
Leverage real-time chat
Leverage real-time chat
When editing documents together, keep a chat conversation open to coordinate.
Don't fear simultaneous editing
Don't fear simultaneous editing
The system handles conflicts well. Don’t avoid co-editing—embrace it.
Stay connected
Stay connected
For real-time features to work best, maintain a stable internet connection.
For Remote Teams
Establish overlap hours
Establish overlap hours
Identify times when most team members are online for real-time collaboration.
Use async effectively
Use async effectively
Leave detailed messages and task updates for teammates in different time zones.
Record important discussions
Record important discussions
Summarize real-time discussions for those who weren’t present.
Troubleshooting
Changes not appearing
Changes not appearing
- Check your internet connection
- Look for offline indicator
- Try refreshing the page
- Log out and back in if issues persist
Presence not updating
Presence not updating
- Presence updates every few seconds
- Brief delays are normal
- Extended issues may indicate connection problems
Collaborator edits overwriting mine
Collaborator edits overwriting mine
- This shouldn’t happen with Trilo’s conflict resolution
- If it does, refresh and check history
- Contact support if the issue persists
Notifications delayed
Notifications delayed
- Check notification settings
- Verify browser/device permissions
- Disable and re-enable notifications