> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trilo.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Settings

> Control how and when you receive notifications from Trilo

Notifications keep you informed about activity in your workspace. Configure them to stay updated without being overwhelmed.

## Notification Channels

Trilo can notify you through multiple channels:

| Channel     | Description          | Best For            |
| ----------- | -------------------- | ------------------- |
| **In-app**  | Alerts within Trilo  | Real-time awareness |
| **Desktop** | System notifications | Immediate attention |
| **Mobile**  | Push notifications   | On-the-go updates   |
| **Email**   | Email summaries      | Catching up later   |

## Accessing Notification Settings

<Steps>
  <Step title="Open Settings">
    Click **Settings** in the sidebar.
  </Step>

  <Step title="Select Notifications">
    Navigate to the **Notifications** section.
  </Step>

  <Step title="Configure preferences">
    Adjust settings for each notification type.
  </Step>
</Steps>

## Notification Types

### Messages

Configure chat notification preferences:

| Setting           | Options                  |
| ----------------- | ------------------------ |
| **All messages**  | Notify for every message |
| **Mentions only** | Only when @mentioned     |
| **Nothing**       | No chat notifications    |

<Tip>
  "Mentions only" is a good balance—you're notified when you need to respond but not overwhelmed by every message.
</Tip>

### Direct Messages

DM notification settings:

* **All DMs**: Every direct message
* **Important only**: Only urgent/important DMs
* **Nothing**: No DM notifications

Most people keep DM notifications on, as they're more personal.

### Tasks

Task-related notifications:

| Event                            | Default |
| -------------------------------- | ------- |
| **Assigned to me**               | On      |
| **Task I'm assigned to updated** | On      |
| **Due date approaching**         | On      |
| **Task completed**               | Off     |
| **Comments on my tasks**         | On      |

### Calendar

Calendar notifications:

| Event                     | Default |
| ------------------------- | ------- |
| **Event reminders**       | On      |
| **New event invitations** | On      |
| **Event changes**         | On      |
| **Event cancellations**   | On      |

### Mentions

When someone @mentions you:

* **All channels**: Notify for any mention
* **DMs and assigned projects only**: Limit scope
* **Off**: No mention notifications

<Warning>
  Turning off mention notifications may cause you to miss important messages directed at you.
</Warning>

## Channel-Specific Settings

### Email Notifications

Configure email frequency:

| Setting           | Description                      |
| ----------------- | -------------------------------- |
| **Real-time**     | Email immediately for each event |
| **Daily digest**  | One summary email per day        |
| **Weekly digest** | One summary email per week       |
| **Off**           | No email notifications           |

### Email Content Options

Choose what's included in emails:

* **Full message content**: See message text in email
* **Summary only**: Just notification, open Trilo to see details

### Desktop Notifications

Browser/desktop notification settings:

* **Enable/disable**: Turn desktop notifications on or off
* **Sound**: Play notification sound
* **Preview**: Show message content in notification

**Enabling desktop notifications:**

1. Enable in Trilo settings
2. Allow in browser when prompted
3. Check system notification settings if issues

### Mobile Push Notifications

For the Trilo mobile app:

* **Enable/disable** all push notifications
* Configure by notification type
* Set quiet hours

## Quiet Hours

### Do Not Disturb

Set times when you don't want notifications:

<Steps>
  <Step title="Enable Quiet Hours">
    Go to Notifications > Quiet Hours.
  </Step>

  <Step title="Set schedule">
    Choose start and end times.
  </Step>

  <Step title="Select days">
    Pick which days quiet hours apply.
  </Step>

  <Step title="Configure exceptions">
    Allow urgent notifications if desired.
  </Step>
</Steps>

**Example schedule:**

* Quiet hours: 6:00 PM - 8:00 AM
* Days: Every day
* Exceptions: Urgent messages

### Quick Mute

Temporarily pause all notifications:

1. Click the notification bell icon
2. Select **Mute** or **Do not disturb**
3. Choose duration (1 hour, until tomorrow, etc.)
4. Notifications pause until time expires

## Per-Channel Overrides

### Muting Specific Channels

Mute channels that are too noisy:

<Steps>
  <Step title="Open the channel">
    Navigate to the project or DM.
  </Step>

  <Step title="Click settings">
    Find the mute or notification settings.
  </Step>

  <Step title="Select preference">
    Choose muted, mentions only, or all.
  </Step>
</Steps>

### Project-Specific Settings

Each project can have its own notification settings:

1. Open project settings
2. Find Notifications section
3. Override default preferences
4. Settings apply only to this project

## Notification Management

### Clearing Notifications

Clear notification badges:

* **Single**: Click to open and mark as read
* **All**: Click "Mark all as read" in notification panel

### Notification History

View past notifications:

1. Click the bell icon
2. Scroll through notification history
3. Click any notification to jump to the source

### Unsubscribing

Stop notifications for specific items:

* **Threads**: Unfollow threads you're not interested in
* **Tasks**: Remove yourself from task watchers
* **Events**: Decline event invitations

## Best Practices

<AccordionGroup>
  <Accordion title="Start with defaults, then adjust">
    Use default settings initially. Adjust based on what's too much or too little.
  </Accordion>

  <Accordion title="Use mentions over all-messages">
    For busy channels, switch to mentions-only to reduce noise.
  </Accordion>

  <Accordion title="Set up quiet hours">
    Protect your off-work time with quiet hours. You can still check manually if needed.
  </Accordion>

  <Accordion title="Use email digests">
    Daily or weekly email digests catch you up without real-time interruption.
  </Accordion>

  <Accordion title="Mute noisy channels">
    Some channels are informational but not urgent. Mute them to reduce distractions.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="Not receiving notifications">
    * Check notification settings in Trilo
    * Verify browser permissions
    * Check device notification settings
    * Ensure you're not in quiet hours
    * Check if the channel is muted
  </Accordion>

  <Accordion title="Too many notifications">
    * Switch to "mentions only" for busy channels
    * Mute channels you don't need updates from
    * Enable quiet hours
    * Unfollow threads you're not involved in
  </Accordion>

  <Accordion title="Desktop notifications not working">
    * Allow notifications in browser settings
    * Check system notification preferences
    * Ensure browser is running
    * Try a different browser
  </Accordion>

  <Accordion title="Email notifications not arriving">
    * Check spam/junk folder
    * Verify email address in profile
    * Check email notification settings
    * Whitelist Trilo's email domain
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Profile Settings" icon="user" href="/settings/profile">
    Customize your personal profile.
  </Card>

  <Card title="Workspace Settings" icon="building" href="/settings/workspace-settings">
    Configure workspace-level options.
  </Card>
</CardGroup>