> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trilo.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice & Video Calls

> Real-time audio and video communication with your team

When chat isn't enough, jump on a voice or video call directly from Trilo. Have quick discussions, share your screen, and collaborate in real-time without leaving your workspace.

## Starting a Call

### From a Channel

<Steps>
  <Step title="Open the channel">
    Navigate to a project channel or direct message.
  </Step>

  <Step title="Click the call button">
    Click the phone or video icon in the header.
  </Step>

  <Step title="Choose call type">
    Select voice-only or video call.
  </Step>

  <Step title="Others join">
    Team members see the active call and can join.
  </Step>
</Steps>

### From a Direct Message

1. Open the DM conversation
2. Click the call icon
3. The other person receives a call notification

## Joining a Call

### Active Call Indicator

When a call is happening:

* Call indicator appears in the channel
* "Ongoing call" badge is visible
* Participant avatars show who's in the call

### Joining

1. Click "Join call" button
2. Choose your audio/video settings
3. You're in!

## Call Features

### Audio Controls

| Control          | Function                                |
| ---------------- | --------------------------------------- |
| **Mute**         | Turn your microphone off/on             |
| **Deafen**       | Stop hearing others (and mute yourself) |
| **Push to talk** | Hold to speak, release to mute          |

### Video Controls

| Control           | Function                                   |
| ----------------- | ------------------------------------------ |
| **Camera on/off** | Toggle your video feed                     |
| **Camera select** | Choose which camera to use                 |
| **Background**    | Blur or virtual backgrounds (if available) |

### Screen Sharing

Share your screen with participants:

<Steps>
  <Step title="Click Share Screen">
    Find the screen share button in call controls.
  </Step>

  <Step title="Choose what to share">
    * Entire screen
    * Specific window
    * Browser tab
  </Step>

  <Step title="Start sharing">
    Click Share. Others see your screen.
  </Step>

  <Step title="Stop sharing">
    Click Stop Sharing when done.
  </Step>
</Steps>

## During the Call

### Participant List

See who's in the call:

* View all participants
* See who's speaking (highlighted)
* See muted status

### Speaker Indicator

Visual feedback shows who's talking:

* Speaking indicator around avatar
* Audio level visualization
* Makes it easy to follow conversation

### Layout Options

Choose how participants are displayed:

* **Grid**: All participants equal size
* **Speaker focus**: Active speaker larger
* **Presentation**: Screen share prominent

## Managing Participants

### As Host

If you started the call:

* You can mute others if needed
* Remove participants if necessary
* End the call for everyone

### As Participant

* Control your own audio/video
* Leave the call when done
* Request to share screen

## Call Quality

### Optimizing Connection

For best call quality:

* Use a stable internet connection
* Close bandwidth-heavy applications
* Use headphones to prevent echo
* Enable hardware acceleration in browser

### Troubleshooting Quality

| Issue             | Solution                                 |
| ----------------- | ---------------------------------------- |
| Echo              | Use headphones or mute when not speaking |
| Choppy audio      | Check internet speed, close other apps   |
| Video lag         | Turn off video or reduce quality         |
| Can't hear others | Check output device settings             |

## Settings

### Audio Settings

Before or during a call:

* **Microphone**: Select input device
* **Speakers**: Select output device
* **Test**: Preview your audio

### Video Settings

Configure your camera:

* **Camera**: Select which camera to use
* **Preview**: See how you look before joining
* **Quality**: Adjust video resolution if needed

### Default Settings

Set your preferences:

1. Go to **Settings > Audio & Video**
2. Choose default microphone
3. Choose default camera
4. Set join preferences (camera on/off by default)

## Meeting Best Practices

<AccordionGroup>
  <Accordion title="Test your setup beforehand">
    Before important calls, test your audio and video to avoid delays.
  </Accordion>

  <Accordion title="Mute when not speaking">
    Background noise can be distracting. Stay muted unless you're talking.
  </Accordion>

  <Accordion title="Use headphones">
    Prevents echo and improves audio quality for everyone.
  </Accordion>

  <Accordion title="Good lighting for video">
    Face a light source (like a window) for better video quality.
  </Accordion>

  <Accordion title="Stable internet">
    Wired connections are more reliable than WiFi for important calls.
  </Accordion>
</AccordionGroup>

## Call Etiquette

### Starting Calls

* Check if others are available before calling
* For scheduled meetings, use calendar events
* Give advance notice for longer discussions

### During Calls

* Introduce yourself if joining late
* Wait for pauses before speaking
* Keep yourself muted when not speaking
* Stay engaged (no multitasking on camera)

### Ending Calls

* Summarize decisions and action items
* Confirm next steps
* Say goodbye before leaving

## Accessibility

### Captions

If available:

* Enable live captions for audio
* Captions appear on screen in real-time
* Helpful for hearing-impaired participants

### Keyboard Controls

| Shortcut | Action              |
| -------- | ------------------- |
| `M`      | Toggle mute         |
| `V`      | Toggle video        |
| `S`      | Toggle screen share |
| `L`      | Leave call          |

## Privacy

### In-Call Privacy

* Calls are private to participants
* No recording unless explicitly enabled
* Screen sharing only shows what you choose

### Recording

If call recording is enabled:

* All participants are notified
* Recording is stored securely
* Access is controlled by permissions

## Troubleshooting

<AccordionGroup>
  <Accordion title="Others can't hear me">
    * Check your microphone is unmuted
    * Verify the correct input device is selected
    * Test your microphone in settings
    * Check browser permissions for microphone
  </Accordion>

  <Accordion title="I can't hear others">
    * Check your volume and speaker settings
    * Verify output device is correct
    * Check if you're deafened
    * Test speakers with other audio
  </Accordion>

  <Accordion title="Video not working">
    * Check camera permissions in browser
    * Make sure camera isn't in use by another app
    * Try selecting a different camera
    * Refresh and rejoin the call
  </Accordion>

  <Accordion title="Screen share won't start">
    * Grant screen sharing permission when prompted
    * Try sharing a different screen or window
    * Some apps/content may be blocked from sharing
    * Check browser permissions
  </Accordion>

  <Accordion title="Call keeps disconnecting">
    * Check your internet connection
    * Move closer to WiFi router or use ethernet
    * Close other bandwidth-heavy applications
    * Try rejoining the call
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Calendar" icon="calendar" href="/calendar/overview">
    Schedule meetings in advance.
  </Card>

  <Card title="Project Channels" icon="hashtag" href="/chat/project-channels">
    Learn about channel communication.
  </Card>
</CardGroup>